Roles and Responsibilities: Serves as a primary analyst on routine maintenance, build, and configuration in Epic, including: Collecting, accurately documenting, and resolving client trouble tickets and requests Participating in after-hours on-call rotation Leads application build for their areas regarding Epic Upgrades, including: Nova Note Review Nova Note Build Unit testing, application testing, and integrated testing Supports the go-live process in a command center setting Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams Mentors junior analysts on Epic build Builds strong relationships both with the client and their peers Performs other duties as assigned Required Skills and Abilities Strong personal drive for delivering excellent customer service and ability to thrive in a fast-paced environment Ability to troubleshoot tickets, manage projects, and think critically Knowledge of healthcare policies, procedures, information systems, Microsoft products, and related IT systems Certification in primary application; additional certifications in Epic, ITIL, PMP are advantageous Ability to organize daily tasks, analyze data, and make data-driven decisions Education and Experience: Bachelor's Degree and/or equivalent work experience Minimum of 3 years of healthcare experience Work Location and Travel Requirements: This position is 100% remote Work from home requirements include: Ability to work independently and efficiently from a home office environment High-speed internet service Distraction-free workplace Vaco by Highspring values diversity and encourages applicants from all backgrounds to apply. We are an Equal Opportunity Employer committed to inclusion and accessibility for all applicants. #J-18808-Ljbffr Vaco
...utilizing educational knowledge and experience to perform numerous accounting related responsibilities such as: Respond to client and... ...Additional Details: Not fully prepared to apply for an internship or not sure where to start? Please join our Talent Community to...
...job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process. 4) Receive your job offer and schedule your first...
...bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). ~ Sick leave ~ Paid Parental Leave ~ Adoption...
...? Thom Child & Family Services located in Springfield, MA is seeking a Developmental Specialist/Early Childhood Educator to join their team. As an Early Intervention Early Childhood Educator or Developmental Specialist , you will be responsible for providing home...
Location Mountain View Employment Type Full time Location Type On-site Department Creative About Creatify Creatify is building the worlds first end-to-end AI advertising agenta platform that automates the entire video ad lifecycle, from scripting...