Job Profile: Customer Care Representative
Responsibilities
· Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
· Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
· Thoroughly documents all contacts and conversations; follows up as required.
· Works with other departments to complete customer requests as needed, and minimize escalations.
· Gains proficiency in various administration and automated workflow systems.
· Processes complex and varied service requests.
· Represents our customer with professional pride to internal and external customers.
· Consistently meets/exceeds set quality and productivity metrics.
· Functions w/in a team based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
· Current FINRA Series 6 license at time of application.
· High School diploma or equivalent.
· Up to 1 year experience with call center or customer service experience/training.
· Fundamental computer knowledge and maneuverability within window applications.
· Basic understanding of Microsoft office suite, specifically Word and Excel.
...Job Description Core Medical Locums is seeking a Nurse Practitioner Pediatrics CVICU for a locum tenens job in San Francisco, California. Job Description & Requirements ~ Specialty: Pediatrics CVICU ~ Discipline: Nurse Practitioner ~ Start Date: 10/06/202...
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime...
...Job Description Job Description TTF is recruiting for a dedicated and compassionate Pediatric Nurse Practitioner to join our Family Medicine team, providing high-quality, comprehensive outpatient care to Pediatric patients. This role is ideal for a provider who thrives...
...Job Description Position: Registered Nurse (RN), Mercy Stoddard Department: Medical Telemetry Shift: Full-Time (... ...patient hand offs utilizing patient safety tools (SBAR, Report at Bedside, etc.) both from shift-to-shift and interdepartmentally as...
...offices. Qualified candidates must have at least 2-3 years of significant experience practicing in emerging companies and venture capital transactions. Qualified candidates will have experience in venture capital financings, mergers and acquisitions, technology transactions...